Future of Retail & E-commerce


Julien Fardet


Senior Account Executive


Julien Fardet has been assisting companies in their search for CRM solutions since 1999 with a focus on contact centers since 2005. His main objective is to help companies use technology to improve and enhance their performance. The customer experience being the most important factor for brand loyalty and ultimately profitability. Julien works at Genesys, as a sales representative, in Paris. Gartner names Genesys a leader in the 2021 Magic Quadrant for Contact Centers as a Service worldwide. Genesys is the rightmost on the vision. Contact him to find out how Genesys can help you transform your customer and employee experience, through use cases close to your business.

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