Future of Retail & E-commerce

Talkdesk

Description

Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com

Livres blancs / Études

Rapport d'analyse comparative de KPIs de centres de contacts
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L'avenir de l'IA dans les centres de contacts
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L'avenir de l’engagement du personnel dans les centres de contacts
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Business cases

Canon Customer story
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Acxiom Customer story
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Glovo Customer story
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