Future of Retail & E-commerce

The 2022 customer relationship trends in retail

Feb 9, 2022 | 10:50 AM CET - 11:00 AM CET


We will review some of the key findings of the Zendesk Customer Experience Trends 2022 study of 97,500 customers and illustrate them with the testimony of Celine Lemaire, Customer Experience Director at Jules.

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