Future of Retail & E-commerce

5 pitfalls to avoid in customer relations and best practices

Feb 15, 2022 | 10:00 AM CET - 10:30 AM CET


In our Customer Experience Trends 2022 report, we gathered data from nearly 97,000 Zendesk customers in 21 countries and discovered that the majority of the most successful companies have a common denominator that drives their growth: customer service. In this Masterclass, we'll discuss what these trends are, but also the pitfalls to avoid in order to optimize the ROI of your customer service and make it a growth driver.

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